FAQ

Headless WooCommerce questions, answered straight.

Everything a WooCommerce store owner needs to know about WOOHL and headless architecture — no jargon, no fluff.

Getting started

What is WOOHL?

WOOHL is managed headless WooCommerce. We put a fast, server-rendered Vue.js storefront in front of the WooCommerce store you already run, then host and maintain it. WooCommerce keeps running your products, orders and checkout.

What is headless WooCommerce?

It's an architecture where WooCommerce runs only the back end — products, orders, customers, payments — while a separate front end renders the pages shoppers see. The two talk through an API. Our headless WooCommerce guide covers it in depth.

Is WOOHL the same as WooCommerce?

No. WooCommerce is the store engine on your secure WordPress site; WOOHL adds the fast storefront and the plugin that connects the two.

Do I need coding knowledge to use WOOHL?

No. WOOHL is fully managed: we migrate your storefront, host it and keep it updated. You keep running products, orders and content in WooCommerce exactly as you do today — no code, servers or environment variables.

How long does it take to go live?

Most stores go live in days. It starts with the free speed audit; then we migrate and you point your domain. BIOEAT's migration took five hours.

Speed & SEO

Does WOOHL affect my SEO?

Done right, headless helps SEO. WOOHL keeps your URLs, carries your Yoast titles, meta and schema across, and renders every page on the server — so search engines get complete HTML, faster. Core Web Vitals are also part of Google's page-experience signals.

Will my URLs change?

No. Products, categories and pages keep the URLs they have today, so the rankings and links you've earned carry straight over.

How can you guarantee 90+ on PageSpeed?

Because we control the whole stack: one hardened architecture, a performance budget enforced at the platform level, and hosting tuned for exactly one workload. When a store genuinely can't hit 90 — pathological third-party scripts, for example — the audit catches it up front and we tell you before you pay.

How is the score measured for the guarantee?

With Google PageSpeed Insights, on your live storefront URL after migration. Both mobile and desktop need to reach 90 within 30 days of going live. The full wording is in our Refund Policy.

Checkout & plugins

Does checkout still run through WooCommerce?

Yes. The cart hands off to your native WooCommerce checkout, restyled to match your storefront, so payment gateways, tax, shipping and order emails behave exactly as before.

Why is checkout on secure.example.com and not on the storefront?

WooCommerce checkout, payment gateways and order emails stay on your WordPress site. The storefront sends shoppers there to pay — typically https://secure.example.com/checkout — which is why every gateway keeps working with zero integration effort.

Will my existing WooCommerce products and plugins still work?

Yes. WooCommerce stays your back end, so products, categories, orders, coupons, taxes, shipping and payment plugins keep working exactly the same. Yoast SEO, Elementor pages and Contact Form 7 are bridged to the new storefront.

Which payment gateways work?

Any gateway that works on your WooCommerce checkout today — Stripe, PayPal, Razorpay, Apple Pay and the rest — because checkout stays native.

Hosting & domains

Do I need my own hosting or server?

Not for the storefront — hosting, SSL, a global CDN and deployment are included. Your WordPress and WooCommerce stay with your current host, on a secure subdomain such as secure.yourstore.com.

What does “frontend hosting included” mean exactly?

Your Vue.js storefront is deployed and hosted on WOOHL's infrastructure as part of your plan, so you don't need a separate server, Render or VPS account. We handle the server, CDN, SSL and deployment; all we need from you is your WooCommerce store URL and a pair of API keys, which we set up with you during migration.

Can I use shop.example.com instead of example.com?

Yes. The storefront can live on any hostname; WordPress stays on a dedicated secure subdomain, and we configure both to match.

Can I self-host the storefront?

The core product is fully managed — that's how we can guarantee the score. If you need to run the storefront on your own infrastructure, that’s an Enterprise arrangement, including code ownership. Contact sales.

Billing & guarantee

How much does WOOHL cost?

$99 a month per storefront, or $990 a year (two months free). Enterprise pricing is custom. There are no setup fees and no transaction fees — see pricing.

How does the refund guarantee work, exactly?

If your live storefront doesn't hit 90+ on Google PageSpeed for both mobile and desktop within 30 days of going live, email us and we refund your first payment in full — and your original theme is still right there. The only exclusions are third-party scripts your audit flagged as score-blockers that you chose to keep. That's on top of our 30-day money-back guarantee on new Professional plans.

Can I cancel my subscription anytime?

Yes. There are no long-term contracts. Cancel from your account whenever you like; cancellation stops future renewals and takes effect at the end of your current billing period.

What happens if I cancel or stop paying?

Your WooCommerce store keeps working normally. The WOOHL storefront goes offline and your WordPress theme — which stayed installed the whole time — takes back over. Products, orders, customers and checkout never left WooCommerce, so there's nothing to migrate back.

What payment methods do you accept?

All major cards. Customers in India can also pay by UPI and cards via Razorpay.

Still have a question?

Our team usually replies within one business day. For setup detail, the documentation covers domains, licensing and troubleshooting.